Wow, I just tried to order some clothing for my wife, from J.Jill, and I'm unpleasently surprised by the online shopping experience. You'd think a major retailer would have more sense than implementing an ordering system that:
Good heavens, requiring people to use the problem-prone IE just to buy from you? A shopping user interface that requires unnecessary steps?
If you own J.Jill stock, sell it, they're obviously clueless when it comes to basic Internet retailing in 2006.
Update Feb 8, 2006: One month later, to the day, I've learned J.Jill has since corrected the problems I encountered. I received a nice note from their E-Commerce VP thanking for me for the feedback and addressing my points. I take back my accusation of being clueless, while I still think that the site shouldn't have been foisted upon the public in its previous condition, they do clearly monitor the web for feedback and respond. Bravo.
My wife loved the clothing I ordered, by the way.